Mantra88's Commitment to Responsible Gaming
At mantra88, we take user wellbeing seriously. This platform is designed as a space for entertainment and enjoyment — not a source of financial or emotional stress. We understand that a small number of users may struggle to manage their play habits, and we are committed to providing the support they need.
Online gaming should be played as a recreational activity — within reasonable time and budget limits, without sacrificing daily responsibilities, family relationships, or financial stability. This principle is at the core of how mantra88 operates its platform for users across Malaysia.
Recognise the Signs of Risky Behaviour
Identifying problems early is the most important first step. Please honestly ask yourself whether any of the following situations apply to you:
- Playing with money set aside for daily necessities
- Borrowing money to gamble
- Hiding gaming expenses from family
- Chasing losses
- Feeling anxious or irritable when not playing
- Consistently playing longer than planned
- Neglecting work, family, or hobbies because of gaming
- Using gaming as an escape from problems
If you notice two or more of the signs above in yourself, we encourage you to take self-control measures or seek professional help.
How to Set Healthy Time & Budget Limits
Time and financial management are the foundation of a positive gaming experience. Here are some practical guidelines we recommend to all mantra88 users:
Decide on a maximum amount in MYR you are comfortable spending each week or month — and stick to it without exception. Gaming funds are entertainment money, not an investment.
Set a reasonable daily play time — for example, no more than one to two hours. Use phone reminders or a timer to help you stick to this limit.
Review your gaming habits every month. Are you still within your set limits? Is it affecting other areas of your life? Honest self-assessment is your best line of defence.
Available Self-Control Tools
Mantra88 supports users who want to actively manage their gaming experience. Here are the self-control options available to you:
You can set a maximum daily, weekly, or monthly deposit limit through your account settings. This helps ensure your gaming spending stays within your planned budget.
If you need a break from the platform, you can request a cooling-off period — whether for a few days or a few weeks. During this time, access to games will be temporarily suspended.
For users who wish to stop playing entirely for an extended period, we offer a self-exclusion option upon request. Contact our support team at [email protected] to begin the process.
Minor Protection
Mantra88 sets a minimum age of 18 for all users. We carry out age verification during registration and reserve the right to request additional identity documents at any time.
For parents and guardians, we encourage you to:
- Ensuring that devices used by children do not have access to online gaming platforms.
- Using appropriate parental control software to restrict access to online entertainment sites.
- Do not share login credentials or payment details with underage family members.
- Be open with your children about the risks of gambling and the importance of healthy money management.
If you suspect someone under the age of 18 is using this platform, please report it to us immediately via the support email.
Life Balance & When to Seek Help
Online gaming is just one of many ways to unwind and have fun. We encourage mantra88 users to maintain a healthy balance between digital entertainment and other aspects of life — such as sports, family time, hobbies, and social responsibilities.
Keep these simple principles in mind before you play:
- Play for fun, not out of pressure. If you are going through a difficult emotional period, postpone your gaming session.
- Winning is a bonus, not the goal. Don't let financial gain be your primary motivation for playing.
- Stop when you reach your limit. Knowing when to stop is the mark of a smart player.
If you or someone you know needs professional help with gambling addiction, please reach out to a qualified counsellor or mental health professional. You may also contact a mental health support organisation in Malaysia for further guidance. The mantra88 support team is also ready to point you toward the right resources — reach us at [email protected].
We're Here for You — Every Step of the Way
Whether you want to set limits, take a break, or simply learn more about responsible gaming — the mantra88 team is here to help. Playing smart starts with self-awareness.